Privacy Policy
Last Updated: 2025
Introduction
Welcome to the Dhaka Bus Route app ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your information. This Privacy Policy explains our practices regarding data collection and usage when you use our mobile application.
By using the Dhaka Bus Route app, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1. Information You Provide
- User Feedback: If you contact us via email, we may collect your email address and the content of your message.
- App Usage Data: We may collect information about how you interact with the app, such as which routes you search for and view.
2. Automatically Collected Information
- Device Information: We may collect information about your device, including device model, operating system version, and unique device identifiers.
- Location Data: With your permission, we may collect your device's location data to show your current position on the map and provide location-based services.
- App Performance Data: We may collect crash reports and performance metrics to improve app stability and user experience.
3. Information We Do NOT Collect
- We do NOT collect personal identification information such as your name, phone number, or address.
- We do NOT collect payment information.
- We do NOT collect sensitive personal data.
- We do NOT track your browsing history outside of the app.
How We Use Your Information
- To Provide Services: To deliver bus route information, maps, and navigation features.
- To Improve the App: To analyze app usage patterns and improve functionality, performance, and user experience.
- To Respond to Inquiries: To respond to your questions, comments, or support requests.
- To Ensure Security: To detect and prevent fraud, abuse, and security issues.
- To Comply with Legal Obligations: To comply with applicable laws and regulations.
Permissions We Request
Location Permission
Purpose: To show your current location on the map and help you find nearby bus stops.
When Used: Only when you tap the "My Location" button on the map screen.
Data Stored: Location data is used in real-time and is not stored on our servers.
Internet Permission
Purpose: To load map tiles, fetch route data, and open external links (Google Maps, Facebook, etc.).
When Used: When viewing maps, opening external links, or checking for updates.
Third-Party Services
Our app uses the following third-party services that may collect information:
- Google Maps Services: For accurate coordinates and road-following route paths. Google Privacy Policy
- OpenStreetMap / Nominatim: For displaying maps and geocoding locations. OpenStreetMap Privacy Policy
- OSRM Routing Service: To generate road-following paths between locations.
- Advertising Services: Third-party advertising networks may collect device information and app usage data to display relevant advertisements.
Data Storage and Security
Local Storage: Bus route information is stored locally on your device in the app's assets. Map tiles are cached locally for offline use.
Data Security: We implement appropriate technical and organizational measures to protect your information. All data transmission is encrypted using standard security protocols.
Data Retention: Location data is used in real-time and is not retained after the session ends. We do not retain user data on our servers beyond what is necessary to provide the service.
Your Rights and Choices
You have the following rights regarding your information:
- Access: You can request information about what data we have collected about you.
- Correction: You can request correction of inaccurate information.
- Deletion: You can request deletion of your data.
- Opt-Out: You can opt out of location tracking by denying location permissions.
- Data Portability: You can request a copy of your data in a portable format.
To exercise these rights, please contact us at: ratulhasan9464@gmail.com
Children's Privacy
Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
This Privacy Policy is effective as of 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.